This area is for HVAC contractors. Looking for help at home? Homeowners start here.
Your operating hub for dispatch.
Mission Control helps keep Dispatch status, coverage, and trucks moving in the same direction.
Mission Control brings together what you need to stay dispatch-ready, see open opportunities, and manage coverage without shared-lead chaos. Routing stays governed; you keep visibility into fees and Dispatch status.
Dispatch status
See compliance, billing setup, and request-type participation in one Dispatch status view, so you know what dispatch needs before the next offer, without digging through scattered screens.
- Paperwork and compliance signals in context
- Billing / identity readiness at a glance
- Per request-type posture, not a vague “green light”
- Role-aware layout: dispatch-facing controls and field-ready views stay separated by design
Pick up unfilled jobs
When work is open in your network, you can review opportunities and act from the portal. No racing a broadcast list, and no pay-to-chase for offers you never accepted. Volume and timing still depend on real demand and fit; this is visibility, not a guarantee of fill.
- Open opportunities surfaced in one workflow
- Governed routing, not simultaneous lead blasts to everyone
- Aligned with pay-on-assignment economics
Monitor Performance & ROI
See what happened after offers were sent. Mission Control helps owners and dispatchers review offer outcomes, official assignments, platform-fee activity, wallet visibility, and trip update signals over time.
- See offers, outcomes, and assignments
- Review fee activity and wallet visibility
- Track response and trip-update signals over time
Jobs and field execution
Mission Control carries work through assignment, day-of execution, and completed history, with surfaces tuned to who is in the truck versus who runs dispatch.
Jobs workspace
Switch between active assignments and completed jobs; use personal or team-wide lists where your role allows. Completed work stays visible for history and handoffs.
My Work
Technicians get a focused queue for assigned work and day-of execution.
Team coordination
Owners and dispatchers can reassign active jobs when the process calls for it.
Offer intake and unfilled surfaces stay with dispatch roles today, while technicians stay focused on assigned-job work.
Operating hub, not an open marketplace
Mission Control gives organized visibility inside Zwivio's dispatch model. It is not a public job board and not unrestricted homeowner access.
Controlled recovery
Unfilled Jobs can surface eligible work when Zwivio still needs coverage.
Details stay gated
Homeowner information is not broadly released; gated details flow only when the workflow allows.
Workflow rules still apply
Stepping in means entering Zwivio's routing, timing, approval, and assignment process.
Opportunities close when active
Once another contractor is advancing under platform rules, the job is no longer broadly available.
Control coverage and availability
Shape where you operate and when you want offers. Mission Control lets your team manage service coverage, On-Call posture, daily capacity, and selected availability windows so dispatch stays aligned with how the day is actually moving.
- Service area and request-type coverage
- On-Call, after-hours, and daily capacity controls
- Full-for-today and selected-window availability
- Optional location sharing for better ETA context, with no background tracking
What you can do in Mission Control
A practical view of what Mission Control helps your team manage day to day.
Open Dispatch status
Know whether availability, billing, compliance, and request-type settings are keeping your business ready for work.
Manage On-Call and coverage
Control service area, On-Call posture, daily capacity, and availability windows so dispatch reflects how your team actually operates.
Review jobs and history
Track active assignments, completed work, and day-of status from one operating hub.
Step into eligible unfilled work
When Zwivio needs another contractor under its rules, Mission Control can surface that opportunity in a controlled way. It is not an open marketplace, and normal workflow rules still apply.
Monitor Performance & ROI
See offers sent, accepted work, official assignments, platform-fee activity, outcomes with no platform fee recorded, wallet activity, and trip update signals over time—so your team can see what happened after each dispatch opportunity, not just whether a text arrived.
Work by role
Owners and dispatchers see the broader operating hub. Technicians stay focused on assigned-job work and day-of execution by design.
One hub, role-aware visibility
From dispatch status and opportunities to jobs, history, and the surfaces each role actually uses, a quick scan without a screenshot dump. Tap an image for a larger preview.
The portal is for the full picture; Text stays built for fast day-of updates and offer replies. They work together: Mission Control does not replace your text thread. For the step-by-step text workflow, see Run Jobs by Text. For platform rules and assignment mechanics, read What is Zwivio (contractors) and how we protect you on fees and outcomes.
Related contractor pages:
Ready to operate on Zwivio?
Apply to join the network. Pricing stays aligned with real assignments, not clicks or maybes.